Amazon.com LEX11 Call Center

Location: Winchester, Kentucky

Client: Amazon.com

Project Size: 80,000 S.F.

Date Initiated: 2012
Date Completed: 2013

Project Team:

• Mark Ford – Project Architect
• Gayle Zimmerman, Project Manager

Consultants:

• Shirk & O’Donovan Consulting

Project Description:

Ford & Associates Architects completed a new 80,000 S.F. build-to-suit call center within a newly finished precast concrete panel building for Amazon.com. Ford & Associates Architects designs both the shell building and the interior of this facility. Interior planning and design services provided for this project included a large open customer care area that was designed to make users feel as though they are in a comfortable smaller setting. Large multipurpose training rooms, activity / quiet rooms and a large break are were also provided. Ford & Associates Architects coordinated with the tenant’s third party vendors, which included modular office systems and private office furniture, IT, communications and security.

Ford & Associates was responsible for the architectural planning & design, interior finish material selections, construction documentation and construction administration.